Privacy Policy
Introduction
At Neon Lumina, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase. Please read this policy carefully.
Last updated: March 26, 2025
Information We Collect
We collect several types of information from and about users of our website, including:
Personal Data
- Name
- Email address
- Postal address
- Phone number
- Payment information (processed securely through our payment processors)
Usage Data
- IP addresses
- Browser type and version
- Pages visited and interaction with content
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
How We Use Your Information
We may use the information we collect about you for various purposes, including to:
- Process and fulfill your orders
- Communicate with you about products, services, and promotions
- Improve our website and customer service
- Protect against fraudulent transactions
- Comply with legal obligations
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, data analysis, email delivery, and customer service.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Data Storage and Security
Your information is stored on secure servers and is only accessible to a limited number of persons who have special access rights and are required to keep the information confidential.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Your Rights
Under applicable data protection laws, you may have the following rights:
- Right to access the personal data we hold about you
- Right to request correction of inaccurate data
- Right to request deletion of your data (right to be forgotten)
- Right to restrict processing of your data
- Right to receive a copy of your data in a structured format
- Right to object to processing of your data
To exercise any of these rights, please contact us using the details provided in the Contact section.
Children's Privacy
Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: privacy@neonlumina.com
Neon Lumina, Hünenburg 17, 48165 Münster, Germany